Legal
Transparency, compliance, and your rights. All of ARQERA's legal documents in one place.
Privacy Policy
How we collect, use, share, and protect your personal data. Covers account data, usage analytics, AI interaction data, billing, data retention, and your rights under GDPR.
Terms of Service
The agreement governing your use of the ARQERA platform. Covers service description, acceptable use, intellectual property, AI usage terms, billing, liability, and termination.
Cookie Policy
What cookies we use, why, and how to manage your preferences. Covers essential, analytics (PostHog), and functional cookies with a full cookie list.
Data Processing Agreement
How ARQERA processes personal data on behalf of customers as a data processor. Covers GDPR Article 28 obligations, security measures, sub-processors, and audit rights.
Sub-processor List
Third-party services engaged by ARQERA to deliver the platform, including data processed, purpose, and location for each sub-processor.
Acceptable Use Policy
Rules governing how you may use the ARQERA platform. Covers permitted uses, prohibited activities, AI-specific rules, and enforcement procedures.
Service Level Agreement
Our uptime commitments for Business and Enterprise tiers. Covers 99.9% uptime target, service credits, incident response times, and maintenance windows.
Arqera Limited (Company No. 16946092). Registered in England and Wales.
167-169 Great Portland Street, London, England, W1W 5PF.
General legal enquiries: [email protected]
Privacy and data protection: [email protected]
All legal documents last updated: February 2026.
Need something specific?
Contact our legal team for signed agreements, custom DPAs, or any legal enquiries.